Terms and Conditions Individual Tuition

Terms and Conditions

These are the terms and conditions associated with private bookings for individual tuition.

Payment

Once a query has been provisionally accepted, an online payment link will be emailed to you so that you can pay by credit card, debit card or Paypal account. Payment is required in advance to confirm all bookings, therefore immediate payment is standard.

Late Bookings & Payment

No new bookings will be considered with less than 3 clear office days (Mon-Fri) between the enquiry and the requested date of the booking. A minimum of 2 clear office days (Mon-Fri)  are required between payment of the booking and the date of the requested booking.

Cancellations;
-made 1 week or more before the event will be refunded in full, less a 10% admin deduction
-made less than 1 week but more than 1 day before the booking are non-refundable, but a full credit will be allocated to take the equivalent booking at an alternative, mutually agreeable time.
-made on the day of the private booking are non-refundable, no credit is available.

Delays & Time Alterations;
-customer requests made prior to the day of the booking to change the time of the booking will be arranged by mutual agreement, all bookings are subject to availability

-delays caused by travel are deemed to be the fault of the party traveling, always allow plenty of time

-customer requests made on the day of the booking to change the time of the booking will be accepted at the sole discretion of The Swing Dance Company, changes depend upon the availability of instructors

-customer late attendance or no-show without prior agreement will result in the lesson being reduced in the length or forfeited accordingly

-instructors will be prepared to fulfill the length of their booking (eg 1 hour) when a delay is caused by The Swing Dance Company or its staff. When customers are unable to accommodate an alteration to fulfill a pre-paid booking and the Swing Dance Company or its staff are at fault, customers will be offered a pro-rata refund.

Health & Safety;
This is a low risk activity and the teacher will ensure both a safe environment and tuition that does not risk your safety. All activities undertaken are done so at your own risk and it is your responsibility to inform the teacher if you have any illness, disability or condition beforehand.

What To Wear
We recommend wearing comfortable clothing and flat-soled, non-marking shoes for most classes. We strictly do not allow stilettos or any other footwear that can damage floors when using our own premises or premises that we are responsible for.

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