Terms and Conditions
These are the terms and conditions associated with private bookings for individual tuition.
Once a query has been provisionally accepted, an online payment link will be emailed to you. Payment is required in advance to confirm all bookings, therefore immediate payment is standard.
Late Bookings & Payment
No new bookings will be considered with less than 3 clear office days (Mon-Fri) between the enquiry and the requested date of the booking. A minimum of 2 clear office days (Mon-Fri) are required between payment of the booking and the date of the requested booking.
-made 1 week or more before the event will be refunded in full, less a 10% admin deduction
-made less than 1 week but more than 1 day before the booking is non-refundable, but the equivalent booking can be moved to a mutually agreeable time and date.
-made on the day of the private booking are non-refundable, no credit is available.
Delays & Time Alterations;
-customer requests made prior to the day to change the time of the booking are by mutual agreement and subject to availability
-delays caused by travel are deemed to be the fault of the party travelling, always allow plenty of time
-customer requests made on the day of the booking to change the time of the booking will be accepted at the sole discretion of The Swing Dance Company, changes will depend upon the availability of instructors
-customer late attendance or no-show without prior agreement will result in the lesson being reduced in length or forfeited accordingly
-instructors will be prepared to fulfil the length of their booking when a delay is caused by us. When customers are unable to accommodate an alteration and we are at fault, customers will be offered a pro-rata refund.
Health & Safety;
This is a low-risk activity and the teacher will ensure both a safe environment and tuition that does not risk your safety. The activity is undertaken at your own risk. It is your responsibility to inform the teacher if you have any illness, disability or condition beforehand.
What To Wear
We recommend wearing comfortable clothing and flat-soled, non-marking shoes for most classes. We strictly do not allow stilettos or any other footwear that can damage floors when using our own premises or premises that we are responsible for.