Terms and Conditions - Individual Events

Terms and Conditions - Individual Events

Social Dance Events, Live Music Events and Similar

These terms and conditions apply to all attendees at Swingeasy, practice, social, themed, tea dance, live music events, one-off workshops, and similar events, excluding courses or mini-courses.

1. Ticket Cancellation Refunds Policy

  1. Cancellations received more than ten (10) clear office working days (Monday to Friday, excluding bank holidays and public holidays) prior to the event will be refunded in full, less a £5 administration fee per transaction.
  2. Cancellations received between two (2) and ten (10) clear office working days prior to the event will be refunded 50% of the ticket value, less a £5 administration fee per transaction.
  3. No refunds will be issued for cancellations received after the timeframes specified in 1.1 and 1.2.
  4. Tickets marked "no refunds" at the point of sale are non-refundable. The non-refundable nature of these tickets will be clearly indicated and acknowledged by the purchaser at the time of purchase.
  5. Cancellation requests must be submitted via email to info@theswingdancecompany.co.uk. The time of receipt of the email will determine the date and time of notification.
  6. Refunds will be processed via the original payment method within fourteen (14) working days of the cancellation confirmation.

2. Event Cancellation

  1. The Swing Dance Company reserves the right to cancel an event at any time up to the advertised start time.
  2. In the event of cancellation by The Swing Dance Company, ticket holders will receive a full refund of the ticket purchase price.
  3. The Swing Dance Company shall not be liable for any consequential costs incurred by attendees, including but not limited to travel and accommodation expenses.
  4. Refunds will be processed within fourteen (14) working days of the cancellation notification.

3. Changes to Advertised Line-Up

  1. In the event of an artist cancellation, The Swing Dance Company will make reasonable efforts to secure a replacement performer who aligns with the general style and nature of the advertised performance, subject to availability and logistical constraints.
  2. Refunds will not be issued due to artist cancellations, and standard ticket cancellation terms apply.
  3. The Swing Dance Company's determination of a suitable replacement performer shall be based on factors including, but not limited to, musical genre, performance style, and availability within the given timeframe.

4. Aborting Events

  1. In the event that an event is aborted after its advertised start time due to unforeseen circumstances, including but not limited to security issues, safety hazards, fire, or power outages, refunds will be considered at the discretion of The Swing Dance Company, taking into account the duration of the event prior to its termination.

5. Transfer of Tickets

  1. Ticket transfers to another named individual are permitted if requested via email to info@theswingdancecompany.co.uk more than one (1) clear office working day prior to the event.
  2. Ticket transfers are subject to the discretion of The Swing Dance Company, and may be refused if, for example, the new attendee does not meet age restrictions or other event prerequisites.

6. Advertising or Collecting Data

  1. Attendance at The Swing Dance Company events is for personal enjoyment only.
  2. Attendees are prohibited from advertising, promoting, or soliciting any goods or services, whether for payment or otherwise, at The Swing Dance Company events.
  3. Systematic collection of attendee information, including but not limited to phone numbers, email addresses, and postal addresses, is strictly prohibited.
  4. The use of attendee data for marketing purposes without explicit consent is prohibited, in accordance with GDPR and the UK Data Protection Act 2018.

7. Recording and Posting on Social Media

  1. Attendees are encouraged to share positive experiences on social media, including photos and short videos (up to 30 seconds) with appropriate credit to The Swing Dance Company.
  2. Systematic or continuous recording of the entire event is prohibited without prior written consent from The Swing Dance Company.
  3. Recordings made at the event are for personal use only and may not be used for commercial purposes without express written consent.
  4. Attendees are responsible for ensuring their recordings and social media posts do not infringe on copyright or other intellectual property rights.
  5. The Swing Dance Company reserves the right to request the removal of any content deemed inappropriate.
  6. Attendees must obtain consent from any individuals featured in their recordings.

8. Force Majeure

  1. The Swing Dance Company shall not be liable for any failure or delay in performing its obligations under these terms and conditions due to circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, or acts of terrorism.

9. Limitation of Liability

  1. The Swing Dance Company's liability for any loss or damage arising from these terms and conditions shall be limited to the ticket purchase price.

10. Governing Law and Jurisdiction

  1. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
  2. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Event Photography and Videography for Promotional Use

  1. By attending The Swing Dance Company events, attendees acknowledge and agree that photographs and video recordings may be taken by The Swing Dance Company or its authorized representatives for promotional purposes, including but not limited to use on the company’s website, social media platforms, and marketing materials.
  2. Attendees grant The Swing Dance Company a perpetual, royalty-free, worldwide license to use their image, likeness, and voice as captured in any photographs or video recordings for the purposes outlined in clause 11.1.
  3. Attendees who do not wish to be included in such photographs or video recordings must inform The Swing Dance Company staff at the event. Reasonable efforts will be made to accommodate such requests, but The Swing Dance Company cannot guarantee that attendees will not appear in incidental background shots.

12. Assumption of Risk and Waiver of Liability

  1. Attendees acknowledge the inherent risks associated with physical activities, including swing dancing, and voluntarily assume all such risks.
  2. To the fullest extent permitted by law, attendees waive any claims against The Swing Dance Company for injuries or damages sustained during the event, except in cases of gross negligence or willful misconduct on the part of The Swing Dance Company.

13. Health and Safety

  1. Attendees are responsible for ensuring their health and fitness levels are adequate for participation in the event.
  2. Attendees must report any injuries or safety concerns to The Swing Dance Company staff immediately.
  3. The Swing Dance Company reserves the right to refuse entry to any individual who appears to be intoxicated or whose behavior poses a risk to themselves or others.

14. Code of Conduct

  1. Attendees are expected to conduct themselves in a respectful and considerate manner at all times.
  2. Harassment, discrimination, and disruptive behavior are strictly prohibited.
  3. The Swing Dance Company reserves the right to remove any attendee who violates the code of conduct.

15. Personal Belongings

  1. The Swing Dance Company is not responsible for any loss or damage to attendees' personal belongings.

16. Right to Refuse Entry and Removal

  1. The Swing Dance Company reserves the right to refuse entry to any individual who violates these terms and conditions or poses a risk to the safety or enjoyment of other attendees.
  2. The Swing Dance Company reserves the right to remove any individual from the event premises who, in their reasonable opinion, is in breach of these terms and conditions or whose conduct is deemed disruptive, unsafe, or inappropriate.

17. Amendments to Terms and Conditions

  1. The Swing Dance Company reserves the right to amend these terms and conditions at any time.
  2. Attendees are responsible for reviewing the most current version of these terms and conditions, which will be available on the company’s website.

18. Contact Information

  1. For any inquiries regarding these Terms and Conditions, please contact us at: info@theswingdancecompany.co.uk.

19. Severability

  1. If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

20. Entire Agreement

  1. These Terms and Conditions constitute the entire agreement between The Swing Dance Company and the attendee, superseding all prior agreements or understandings.

21. Accessibility

  1. The Swing Dance Company welcomes attendees with accessibility needs. However, due to the nature of our dance events and space limitations, we are unable to provide dedicated seating areas or specialized accommodations. Attendees with specific accessibility requirements are encouraged to contact us in advance to discuss their needs, and we will make reasonable efforts to accommodate them within the constraints of the event.

22. Children/Minors

  1. The Swing Dance Company events are primarily designed for attendees aged 18 and over.
  2. In exceptional circumstances, attendees under the age of 18 may be permitted to attend, provided they are accompanied and supervised by a parent or legal guardian at all times.
  3. The Swing Dance Company reserves the right to request proof of age.

23. Pet Policy

  1. Pets are strictly prohibited at The Swing Dance Company events, with the exception of assistance dogs.
  2. Attendees bringing assistance dogs must provide prior notification to The Swing Dance Company.
  3. Due to the high-volume and dynamic nature of live music events, assistance dogs may not be suitable for such events.

24. Prohibited Items

  1. The following items are prohibited at The Swing Dance Company events:
    • Illegal substances
    • Outside alcoholic beverages (where a licensed bar is in operation)
    • Any items that may pose a risk to the safety or enjoyment of other attendees
  2. The Swing Dance Company reserves the right to confiscate any prohibited items.

25. Food and Beverage

  1. The policy on bringing outside food and beverages varies by event. Attendees are advised to check the event-specific information on The Swing Dance Company website for details.

26. Parking

  1. Parking information is available on the venue-specific page of The Swing Dance Company website.
  2. Vehicles are parked at the owner's risk. The Swing Dance Company accepts no responsibility for any loss or damage to vehicles or their contents while parked at the event venue.

Last Updated: 24/03/2025

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